PRIVACY POLICY
Last updated: March 13, 2026
TABLE OF CONTENTS
1. Information We Collect
AndyWins ("we," "us," or "our") operates andywinsthemall.com, a free social entertainment platform. We are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation. We collect information in the following categories:
Information you provide directly: When you create an account, contact us, or interact with our platform, you may provide your name, email address, username, and any messages or feedback you submit through our contact forms.
Information collected automatically: When you visit our platform, we automatically collect certain technical information including your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and device identifiers.
localStorage data: We use browser localStorage (with the prefix aw_) to store your game progress, preferences, age verification status, and cookie consent choices locally on your device. This data never leaves your browser unless you explicitly choose to sync it.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Name & Email | Account management, support | Until account deletion |
| IP Address | Security, fraud prevention | 90 days |
| Usage Analytics | Platform improvement | 26 months |
| Game Progress | Save state, leaderboards | Stored locally (localStorage) |
| Cookie Preferences | Consent management | 12 months |
| Contact Form Data | Respond to inquiries | 24 months |
2. How We Use Your Information
We use the information we collect for the following purposes:
- Platform Operation: To provide, maintain, and improve our free social arcade platform, including Memory Match Mania and other games.
- Communication: To respond to your inquiries, send service-related notices, and provide customer support.
- Security: To detect, prevent, and address fraud, abuse, and technical issues that may affect the integrity of our platform.
- Analytics: To understand how users interact with our platform so we can improve the experience, fix bugs, and develop new features.
- Legal Compliance: To comply with applicable Canadian laws, regulations, and legal processes.
We will never use your personal information for purposes incompatible with those outlined above without obtaining your additional consent.
3. Legal Basis for Processing
Under PIPEDA, we process your personal information based on the following legal grounds:
- Consent: Where you have given clear consent for us to process your personal information for specific purposes, such as subscribing to communications or submitting a contact form.
- Legitimate Interest: Where processing is necessary for our legitimate interests (such as platform security and improvement) and does not override your fundamental rights and freedoms.
- Legal Obligation: Where processing is necessary to comply with Canadian law.
- Contractual Necessity: Where processing is necessary to perform our terms of service agreement with you.
4. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform (e.g., hosting, analytics), subject to strict confidentiality agreements.
- Legal Requirements: We may disclose information when required by law, subpoena, court order, or other legal process under Canadian jurisdiction.
- Safety: We may share information to protect the rights, property, or safety of AndyWins, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with continued protection under this policy.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in the data collection table above. When personal information is no longer needed, we securely delete or anonymize it. Game progress stored via localStorage remains on your device until you clear your browser data. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights Under PIPEDA
Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, you have the following rights:
- Right of Access: You may request access to the personal information we hold about you.
- Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
- Right to Withdraw Consent: You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
- Right to Complain: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
- Right to Deletion: You may request deletion of your personal information, subject to our legal retention obligations.
To exercise any of these rights, please contact our Privacy Officer at privacy@andywinsthemall.com. We will respond to your request within 30 days, as required by PIPEDA.
8. Children's Privacy
AndyWins is intended exclusively for adults aged 19 and over in Canada. We do not knowingly collect personal information from anyone under the age of 19. Our platform features an age verification gate to help ensure compliance. If we become aware that we have collected personal information from a person under 19, we will take immediate steps to delete that information from our systems. If you believe a minor has provided us with personal information, please contact us at privacy@andywinsthemall.com.
9. International Transfers
AndyWins primarily stores and processes data within Canada. In some cases, your information may be processed by service providers located outside of Canada. When this occurs, we ensure that appropriate safeguards are in place to protect your personal information in accordance with PIPEDA, including contractual obligations that require the same level of protection as provided under Canadian law.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will post a prominent notice on our platform and update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our platform after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Privacy Officer: privacy@andywinsthemall.com
- General Inquiries: hello@andywinsthemall.com
- Legal: legal@andywinsthemall.com
- Contact Form: Contact Us Page
You may also file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.