We Have Got You Covered
Everything you need to get the best experience from AndyWins.
Your First Visit
Welcome to AndyWins — Canada's boldest free social arcade. Getting started is incredibly simple and takes less than a minute. Here is what to expect on your first visit:
Step 1 — Age Verification: When you first arrive at andywinsthemall.com, you will see our age verification screen. AndyWins is for Canadian adults aged 19 and over. Click "I AM 19+" to confirm your age and proceed. This check is stored in your browser, so you will not need to repeat it on future visits (unless you clear your browser data).
Step 2 — Cookie Consent: After age verification, you may see our cookie consent banner at the bottom of the screen. You can accept or decline cookies according to your preference. Our cookie usage is minimal and explained in detail in our Cookie Policy.
Step 3 — Start Playing: Navigate to Memory Match Mania using the menu or the prominent "PLAY NOW" button. Choose your difficulty level and start flipping cards. That is it — no registration, no downloads, no payment information required.
Supported Browsers
AndyWins is built with modern web standards and works best on up-to-date browsers. Here are the browsers we officially support:
Google Chrome
Version 90+
Mozilla Firefox
Version 88+
Apple Safari
Version 14+
Microsoft Edge
Version 90+
For the best experience, we recommend keeping your browser updated to the latest version. Older browsers may not support all features and could result in degraded performance or visual glitches. If you are using an unsupported browser, you may still be able to access the site, but we cannot guarantee full functionality.
Common Issues & Solutions
Running into a problem? Here are solutions to the most common issues our players encounter:
The game is not loading: First, check your internet connection. Then try refreshing the page with a hard reload (Ctrl+Shift+R on Windows/Linux, Cmd+Shift+R on Mac). If the issue persists, try clearing your browser cache or opening the site in an incognito/private window.
The age verification keeps appearing: This usually happens when your browser is set to clear cookies on exit, or when you are using private/incognito mode. The age verification state is stored using localStorage, so ensure your browser allows local storage and that you are not clearing site data between sessions.
My scores disappeared: Game scores are stored in your browser's localStorage. If you cleared your browser data, switched browsers, or used a different device, your scores will not carry over. Unfortunately, since we do not use server-side accounts, scores cannot be recovered once localStorage is cleared.
The layout looks broken: This is usually caused by an outdated browser or aggressive ad blockers interfering with our stylesheets. Try updating your browser to the latest version, or temporarily disabling browser extensions to see if they are causing the issue.
Cards are not flipping: Ensure JavaScript is enabled in your browser. AndyWins requires JavaScript to function. Also check that your browser meets our minimum version requirements listed above.
Performance Tips
AndyWins is designed to be lightweight and fast, but here are some tips to ensure the smoothest possible experience:
Close unnecessary tabs: Each open tab uses memory and processing power. Closing tabs you are not using frees up resources for a smoother gaming experience.
Disable heavy extensions: Some browser extensions — particularly ad blockers, VPNs, and developer tools — can slow down page rendering and game performance. Try disabling them temporarily if you notice lag.
Use a wired connection: If you are on a desktop, a wired ethernet connection provides more stable performance than Wi-Fi, especially in areas with network congestion.
Keep your browser updated: Browser updates include performance improvements and bug fixes that can significantly improve your gaming experience.
Restart your browser: If you have had your browser open for an extended period, restarting it can clear accumulated memory usage and improve performance.
Accessible for Everyone
We are committed to making AndyWins accessible to as many people as possible. Our platform includes the following accessibility features:
Keyboard navigation: All interactive elements on our site can be accessed and operated using a keyboard. Tab through elements, press Enter to activate buttons, and use arrow keys where applicable.
Screen reader support: Our HTML is structured with semantic elements and ARIA labels to ensure compatibility with popular screen readers. We use descriptive alt text, role attributes, and proper heading hierarchy throughout the site.
High contrast design: Our neo-brutalist design naturally features high contrast between text and backgrounds, making content easy to read. Bold borders and distinct color separations help users distinguish between different elements.
Responsive layout: Our site adapts to any screen size, from large desktop monitors to small mobile screens. Text scales appropriately, and interactive elements are sized for comfortable touch targets on mobile devices.
If you encounter any accessibility barriers on our platform, please let us know at hello@andywinsthemall.com. We are always working to improve and welcome your feedback.
Still Need Help?
If your question is not answered above, our support team is ready to assist. Here is how to reach us:
General Support: hello@andywinsthemall.com — For gameplay questions, feature requests, feedback, and general inquiries.
Privacy Inquiries: privacy@andywinsthemall.com — For questions about data handling, cookie usage, and privacy-related concerns.
Legal Matters: legal@andywinsthemall.com — For legal inquiries, terms of service questions, and formal communications.
You can also visit our Contact page for additional options. We aim to respond to all inquiries within 48 business hours. When contacting us, please include as much detail as possible about your issue, including your browser type and version, device type, and a description of the problem. This helps us resolve your issue faster.